Orchid Room

Cancellation Policy

Effective date: February 15, 2025 This Privacy Policy (the "Policy") explains how PAK Solutions Group ("PAK Solutions Group," "we," "us," or "our") collects, uses, discloses, and protects personal information collected through our website, online services, and related applications (collectively, the "Services"). PAK Solutions Group is headquartered in Garner, NC. Information We Collect and Receive: We may collect or receive personal information when you access or use our Services. This includes: Information We Receive from Others: Contact information such as name, email address, phone number, and job title Profile photos, company logos, or related business imagery Payment information to facilitate billing or subscription services Any additional information provided through integrated third-party platforms Information We Collect from You: Contact details, payment information, support tickets, inquiries, and feedback Optional profile information you choose to provide Data submitted through our website forms, communication tools, or applications Information We Collect Automatically: Browser and device data such as IP address, browser type, and operating system Referral data from search engines or external links Usage data including interaction logs and analytics from tools such as Google Analytics, Microsoft Clarity, Mixpanel, and others Location data based on IP address or device permissions Why We Use Personal Information: To operate, deliver, and improve our Services To personalize and enhance your user experience To provide customer service and technical support To process billing, payments, and manage accounts To comply with legal and regulatory requirements To monitor performance and security of the Services With Whom We Share Personal Information: Third-party service providers that help deliver our Services Business affiliates or integrated platform providers Government authorities when required by applicable law or legal process Successors in the event of a business transfer, merger, or reorganization With your consent or at your direction Use of Analytics and Marketing Tools: We use tools such as Google Analytics, Microsoft Clarity, and HubSpot to gather data on site usage, performance, and engagement. These tools may use cookies and other tracking technologies. Refer to their respective privacy policies for more information. Your Choices: You may control preferences related to cookies, communications, and profile visibility